Franchises update customer contacts via the service site, however, there is no option to inactivate the contact. It would be nice to have the option to mark inactive for records of previous contacts instead of deleting them.
Jennifer Nedley
| Company | ABM |
| Job Title / Role | Accounting Application Specialist |
| I need it... | 12 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.