We often have clients that take 10% Holdback from every progress payment as well as a separate 2.5% for Maintenance or Warranty Holdback. We would prefer to itemize each and not combine the holdbacks together and retain 12.5%.
Chantal Chiddle
| Company | Len Corcoran Excavating |
| Job Title / Role | Field Engineer and Vista Guru |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.