Would enable customer to easily review open cases/issues. As it is now, customer must go to clearview.com, whereas for the VLC or Suggestion Box or Support, can just click on a link
| Company | MTech Mechanical |
| Job Title / Role | Accountant |
| I need it... | 3 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
I agree that it would be much easier if there was a link right below suggestion box on Vista Client Main Menu that would have you automatically logged in.