We found an employee who was unpaid for a few hours this last pay period and we have no way to audit how it happened. The time card entry batch posting clearly shows the time being entered correctly but some of it just went missing. After discussing with Viewpoint - we reviewed 229 subsequent batch posting reports (took 3 man hours) to see if someone had accidentally brought the time in and "deleted" it. We found nothing. Our in house sequel expert and Viewpoint tells me this is an un-audited table? How can what should be one of the most highly secure process be un-audited by the software????
Company | Lakeside Industries |
Job Title / Role | Controller |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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