The enhancement would be to allow the Billing Reduction feature to allow you to reduce the agreement even if you have billed it. Currently you can only reduce up to the total that hasn't been billed. By allowing this, it would force you to create a negative billing (and a subsequent negative amortization record) When you bill this negative bill, it would reflect in AR as a Credit.
The reason this is an issue is because the customer gets money up front from a customer, then when they terminate the agreement mid terms, they need refund what was already billed. Currently there isn't a good way of doing this in the software with Amortization.
liz heisel
| Company | ABM Franchising |
| Job Title / Role | SM Mgr/IT Mgr |
| I need it... | Yesterday...Come on already |
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