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64 Vote

You should be able to change the service site on a work order once work has started

The work order should the "source" for work completed, the service site should be changeable as some locations may have different service sites for the same location and the proper site may not be know at the time a call is taken and work order set up/dispatched

• Guest
• Apr 10 2017
• Planned

SM - Service Management

Company	Wolin
Job Title / Role	CFO
I need it...	Yesterday...Come on already

• Comments (6)
• Votes (64)

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• 
  Tracy Hackett commented

  February 11, 2022 18:48

  Any update on this request? Our development team is having to make these changes in the database when this occurs. It would be great if this functionality existed so the users could make the change themselves.

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  Guest commented

  October 20, 2020 19:51

  I need it very badly!

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  Admin
  Gary Gilmore commented

  June 12, 2020 19:28

  Apologies - we are taking another look at this - appears you are still unable to change the site on a WO if it has posted detail

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  Darrell Robinson commented

  October 08, 2019 14:45

  Thanks Gary

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  Admin
  Gary Gilmore commented

  October 08, 2019 14:36

  Service sites can now be change on a WO until it's been billed - added in 6.18

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  Ryan Miskoski commented

  October 08, 2019 11:53

  What version was this made available? 

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