We are running into the following issues with the SM Call Handler:
If more than one user is adding a new customer by using the + sign at the same time, each will grab the same number.
The first one that saves "gets" the customer number. The second user gets a "customer already exists" error and their form is cleared.
Note that this also happens for new sites and work orders from the call handler.
Thanks in advance for your help with this issue.
Brian
Company | Dave Jones Inc. |
Job Title / Role | IT Manager |
I need it... | Yesterday...Come on already |
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