There are times where customers call with the Serviceable Item (Tag #). This would be nice to be able to search the board for the Serviceable Item so the dispatcher can see previous calls where the serviceable item was attached. It would be nice if this would function if the Serviceable Item is attached to the Scope or the Work Completed lines.
Frank Koszak
| Company | ABM Franchising Group |
| Job Title / Role | Accounting Application Specialist |
| I need it... | 3 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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