Sometimes we have to send someone from one service center to attend to an inspection normally handled through another. Unfortunately, NO modifications are permitted in Vista to service centers and thus divisions for WO's generated through SM Agreements.
This functionality exists on WO's when not linked to an agreement and it should work for all WO's regardless of how they are created. The inability to modify this information comes with a hefty work around including cancelling WO's and modifying the original agreement which is a lot of work when we need to 'borrow' personnel from one office to offer a quick resolution to a scheduling issue.
I accept a modification like this CANNOT and SHOULD NOT be made when there are multiple scopes on a WO and only one scope requires adjustment but if we are adjusting all scopes, we should be able to do this.
Veronica Healey
| Company | Troy Life & Fire Safety Ltd. |
| Job Title / Role | Preventive Maintenance Operations Manager/Vista Implementation Lead |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
© 2023 Trimble Inc. All Rights Reserved. Viewpoint®, Vista™, Spectrum®, ProContractor™, Jobpac Connect™, Viewpoint Team™, Viewpoint Analytics™, Viewpoint Field View™, Viewpoint Estimating™, Viewpoint For Projects™, Viewpoint HR Management™, Viewpoint Field Management™, Viewpoint Financial Controls™, Vista Field Service™, Spectrum Service Tech™, ViewpointOne™, ProjectSight® and Trimble Construction One™ are trademarks or registered trademarks of Trimble Inc. or its affiliates in the United States and other countries. Other names and brands may be claimed as the property of others.
We have Service Centers that have been consolidated and we need to move the agreements under a new service center. It requires amending each manually and changing the center but then we found it doesn't always generate future work orders with the new center.