When a part comes into shipping, we use the drill down report to verify which work order it goes to. We have to then open the work order to see what customer/site it is for which takes more time. It would be beneficial to have the information displayed on the drill down report.
| Company | Van Dyken Mechanical Inc |
| Job Title / Role | Service Dispatcher |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.