When customers have questions concerning their invoice you generally need to see the WO in order to determine the validity of their question. The majority of the time the only document the person has is the invoice and they share the invoice # with you and not the related WO #. It would be very helpful to be able to enter an invoice # in the work order grid view to quickly find the invoice/WO in question.
Company | C&C Group |
Job Title / Role | CIO |
I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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