Andrew Karr
| Company | Austin Industries |
| Job Title / Role | PR Admin |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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How this situation negatively affects the customer - if using the HQ Audit Detail to look for changes to PREH, then using the binoculars to search for an employee number, the search stops on each instance of Last Updated, greatly increasing the amount of time & frustration for each search.