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Merged Suggestions

This idea has been merged into another idea. To comment or vote on this idea, please visit VSTA-I-2633 Allow invoices to be emailed/delivered from the AR and JB modules.

Ability to email invoices to directly to customers Merged

Have a selection on customer master to email invoices, then when you process and post batch it would automatically email invoices to those customers that are marked as such.

  • Sharon Karpf
  • Mar 9 2017
  • Shipped
Company Musson Bros., Inc.
Job Title / Role Accountant
  • Admin
    Gary Gilmore commented
    August 02, 2021 17:03

    JB email delivery is in active development - hope to have it available in a new term release

  • Megan Hasz commented
    April 12, 2021 17:52

    Gary, when will JB invoices be live?

  • Brandon Schultz commented
    July 24, 2020 13:59

    For emailing Job Billing directly to customers, it would be crucial to have in the email subject line, Project# and name, Progress Draw #, and possibly rename the attachment.

  • Judy Brown commented
    July 15, 2020 13:50

    I have been working on emailing invoices and statements through Viewpoint since last July. We are using Vista Version 6.19.18, Tax Update 2020-7. We are also using custom invoices and statements. Viewpoint does not make it easy to email invoices or statements. We had to hire a software company to make changes in order to email invoices directly from MS Invoice Edit or MS Invoices. We also had to make changes in order to email statements. We have tested the process after the software company made the changes and we are ready to email invoices through Viewpoint this week. If anyone would like to know how the Viewpoint process works, they can contact me at judy.brown@pbsgc.com.

  • Rachael Spearance commented
    July 15, 2020 12:10

    I see we can email invoices if we use a standard form but is not available for custom forms. I need email capability for a custom invoice in MS. Is that in the works anytime soon? It would be most helpful.

    Rachael Spearance

  • Guest commented
    July 15, 2020 11:44

    Will there be an update coming in the future to send SM invoices via email that has the ability to attach documents such as the corresponding WO/service report or certified payroll?

  • Yvonne Caruso commented
    July 15, 2020 11:42

    Judy,

    Yes, you can send statements to multiple customers at one time "automatically". Search AR Statement Delivery in the Viewpoint Customer Portal for the instructions.

    Yvonne Caruso

    The Middlesex Corporation

  • Admin
    Gary Gilmore commented
    July 15, 2020 00:08

    We are looking at emailing JB invoices next

  • Judy Brown commented
    January 11, 2019 22:53

    Thank you. Are there any instructions on how to use this new ability to e-mail invoices and statements? Is there a tutorial on your website?

    Judy A. Brown
    Credit Manager
    Pine Bluff Sand & Gravel Co.
    P O Box 7008
    Pine Bluff, AR 71611
    870-541-1524 Phone
    870-541-1525 Fax

  • Sharon Karpf commented
    January 11, 2019 20:05

    Are you going to add the ability to email an invoice from JB Progress Billing or JB T & M Bill Edit ?

    Sharon Karpf
    Musson Bros., Inc.
    PO Box 818
    Rhinelander, WI 54501
    715-365-8707
    715-369-9296 Fax

  • Guest commented
    January 11, 2019 19:58

    When is 6.17 available?

    Michelle

  • Admin
    Gary Gilmore commented
    January 11, 2019 19:55

    Judy - Vista 6.17 added the ability to email both MS invoices and AR customer statements

  • Judy Brown commented
    January 11, 2019 00:00

    Do you have an approximate roll-out date for the ability to e-mail invoices directly to customers? Would we be able to e-mail statements as well? We need this sooner than later.

    Judy A. Brown
    Credit Manager
    Pine Bluff Sand & Gravel Co.
    P O Box 7008
    Pine Bluff, AR 71611
    870-541-1524 Phone
    870-541-1525 Fax

  • Guest commented
    September 25, 2018 16:04

    I can't believe this is not available yet!!!! We really need that.

  • Loree p commented
    August 17, 2018 18:35

    I would like to request a customization to add the functionality to email invoices and statements automatically The majority of our customers are now requesting this for invoices and statements.

  • Cristy Thomas commented
    June 27, 2018 20:06

    Any update on this? This would be a HUGE time saver. SM works so well, hoping MS will be just as easy and is nearly done.

  • Guest commented
    June 08, 2018 18:52

    We invoice most of our volume thru the Service Management module and can email our invoices.  However, we cannot email AR Statements.  The same email functionality should be added to the AR module.  I agree with others that this is a NEED, not a WANT.

  • Admin
    Gary Gilmore commented
    June 08, 2018 17:53

    We will offer an email option for MS invoices and AR statements.  Invoices directly entered in AR will not be included in this round.  On track for 6.17 delivery 

  • Melanie Mussey commented
    March 29, 2018 19:35

    We are also having many customers prefer to get invoices and statements emailed to them instead of snail mail.  This would save time and money for all.

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