Some of our customers are nationwide and so they have multiple addresses, which require us to bill multiple addresses, but there is no feature in AR Customer to add these addresses. You just have to remember when you go to invoice an SM invoice or when you setup a job that you need to change the Bill To address. It would be nice to have the same feature that is in AP Vendor Master that lists additional addresses for the customer to select
Company | Nickle Electrical Companies |
Job Title / Role | Accounting Administrator |
I need it... | Yesterday...Come on already |
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Would think it should be at the customer level, maybe a tab for additional addresses which can then be selected (using F4 if needed) in other modules (job billing & SM). One could also maintain the addresses (active/inactive), make changes on that tab, etc...
Would additional customer addresses for both billing and mailing be useful at the AR Customer level? Where would you then want to assign/use these alternative addresses - by SM Customer, SM Agreement, SM Quote, other? Other modules? (MS, JB)
This is a significant problem for us as a national organization - we currently have multiple records for the same customer due to the need to have different billing addresses.
I second this one! We have many customers with multiple addresses and to have to manually type them in to the contracts (for billing) leaves room for data entry errors. Also, when one of the addresses changes, you would have to go into all the contracts that use that address and manually change it.