It is difficult to discern "how" an invoice came to be no longer "open." A Payment is very different than a Write-off and (I believe) you have to review Invoice Detail report and dig to see the difference. The detail is exhausting when SM lines are present. It would be beneficial to have some sort of summary report for the Write-offs, e.g. for a particular customer or a range of periods. (i.e. particularly at audit time...) We're reluctant to use the Auto/Write-off feature because of this. (For larger items, we load a "negative" invoice and then "cash receipt" them together with a 0.00 payment so we don't lose that visibility.)
Company | Atlantic Constructors Inc |
Job Title / Role | CFO |
I need it... | 3 months |
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