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Batch Validation not complete error requires VP assist to find problem

Brief description of problem: User validating AP Transaction Batch - gets error that reads 'Batch validation was not succesfully completed. You may try again but if the problem persists contact Application Support for assistance. Cannot insert the value NULL into column 'GLAcct', table 'Viewpoint.dbo.bAPGL; column does not allow nulls, INSERT fails. The statement has been terminated.

From this error the user cannot determine which Seq or where a GL Acct is missing


System version & test data: VP621SP2 - Oldcastle


Steps to reproduce: See screenshots attached to see AP Trans and where the GL Acct was missing.


Current results: Batch Validation cannot complete error with little detail


Expected results: provide customer with more detail - required VP assistance to identify which transaction/where GL Acct was null. By looking at the actual transaction you cannot tell that a GL Acct is missing.

  • Andrew Karr
  • Nov 7 2016
Company Oldcastle Materials Group
Job Title / Role AP Mgr
I need it... Yesterday...Come on already
  • Attach files

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