In VA Form security, we have the 'delete' checkbox unchecked for users. This keeps them from removing tickets from a MS Ticket batch before posting. However, users can post that batch, then bring those tickets back into a new batch, selected the "delete" action dropdown, post the batch and the ticket is no longer in Vista. This is basically a loophole in security that needs to be fixed. We need the option to disable the 'delete' dropdown either for individual users or user groups.
Ryan Anderson
| Company | Lakeside Industries |
| Job Title / Role | Controller |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
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Ryan,
A possible work around for now is to set a custom validation that doesn't let the user save the delete option. If you are interested, I'd be happy to write a validation script for you at no charge.
Best,
Kevin Halme | Constructive Tech Solutions | www.consttech.solutions