When entering an AP Unapproved Entry, the Reviewer Group dictates which reviewers review the invoice. Once the Reviewer Group has been saved, the old reviewers are locked in; even when the Reviewer Group changes. We must manually delete the old reviewers on the review tab of each line item.
I would expect the old reviewers to drop off, and each new reviewer to populate based on the new Review Group.
Company | Chamberlin |
Job Title / Role | Controller |
I need it... | Yesterday...Come on already |
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You should be able to make the user in active and then the next approver can approve the invoice.
We've had several personnel changes lately which impacted reviewer groups. It's very tedious to have to update every line of every invoice. If the group changes, the invoices should automatically update. If you add a reviewer to the group you have an option to add them to invoices, it should be the same if you remove a user.
We've had to go into each individual payable line in "AP Unapproved Invoice Entry" to remove a specific reviewer on each payable when people change roles/responsibilities or if we have turnover. It's a time consuming process that isn't very adaptable to the changing business environment!