When a work order is created from an existing call in the call handler screen, you should have the ability to see the attachments on the Consolidated Attachment listing within the work order. Right now you have to either move back and forth from the call handler to the work order, or move the attachments from the call handler screen to the work order for visibility.
Elizabeth Hughes
| Company | Gunnar Electric, Inc. |
| Job Title / Role | Service Manager |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.