Currently SM Aging is used by our Service department and pushes into the company wide AR Aging. If AR Aging makes an adjustment to a SM Service Payment that adjustment does not push back into SM Aging. So if the customer short paid us .84 cents and AR adjusts that into an over/under account. The AR Adjustment does not push back to SM Aging and SM will always show that $0.84 cents as due on that customers aging.
It would be nice if that AR Adjustment could pull back into the SM Aging so that both match. I don't need my Service department spending time chasing things that AR already fixed.
Likewise, we can go through a long process of undoing the AR adjusting entry. Adding and billing the <$0.84> credit in the Service Work Order. Then having AR pick up the entries to balance. But that is a lot of work for .84 cents. It would be better if the system could somehow make SM and AR match by pushing the AR adjusting entry down to SM Aging.
Vaughn Naber
| Company | Dynamic Systems Inc |
| Job Title / Role | Application Support for Vista |
| I need it... | Yesterday...Come on already |
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