In some cases, we are setting up Agreements that will cover some Serviceable Items that are warrantied (new install for example) and some that are not. It would be extremely helpful if the Warranty settings on the Serviceable Item were to come through to the SM Agreement. Ideally, when the Agreement is being set up and the Task is created to link the Serviceable Item to the Agreement and thus the SM Work Order, if the Warranty settings could display here, that would allow the user to know which line to set up as "I-Included in Agreement" and the Spot Coverage would get associated with the correct Serviceable Item.
Jennifer Robison
| Company | LVC Companies |
| Job Title / Role | Process & Compliance Assistant |
| I need it... | 6 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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