Employees should be able to click a link to reset their password from the VRL login screen when it expires.
Lee Strickland
| Company | Jim Cooper Construction Company |
| Job Title / Role | CFO |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
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This is needed ASAP. Major headache for end users, and burden on our IT team
Now with the AVD migration the password reset link no longer works. Most of our users use VRL. It is very difficult to walk them through adding the AVD download, giving them their new username for AVD and walking them through updating their password this way. This is creating frustrations from the users and many unnecessary help desk tickets for us.
Agree with this. Now with the conversion to AVD it is even harder to update password. Updates should make it easier for the users, not harder!!!