This idea has been merged into another idea. To comment or vote on this idea, please visit VSTA-I-2905 2021 Year-End Vista/Aatrix Transition.
Vista W2 Process was fast and easy. As soon as we were done initializing and reviewing we were able to immediately print and file. Now, we have to go through many more steps in Aatrix that seem extremely unnecessary as we have already done the steps in Vista. The print process for Aatrix is tedious and unnecessary.
Company | James Hamilton Construction Co. |
Job Title / Role | Payroll Manager |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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We are not happy with Aatrix. Frustrated that we now have to pay to efile when we could always do it for free ourselves.
We've heard from many and will be conducting a retro once the dust settles and can survey customer reaction to this year's Aatrix transition. We're certainly open to considering any/all options that improve your experience and add value to our products - stay tuned.