This idea has been merged into another idea. To comment or vote on this idea, please visit VSTA-I-2905 2021 Year-End Vista/Aatrix Transition.
Before Aatrix we would print/upload information and efile or mail all forms easily and for free. Now we must take the same information, load it into Aatrix, correct the mistakes because it is not compatible with VP, and PAY for them to efile/mail. More often than not the information is wrong in Aatrix and we must jump thru hoops to correct their side (while the info in Viewpoint is correct). Aatrix is horrible to work with and their customer service is subpar to say the least. WHY are you forcing your CUSTOMERS to perform extra work and pay for something they don't want?
Company | Stansell Electric Company |
Job Title / Role | Payroll and Tax Manager |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Please dump Aatrix