This idea has been merged into another idea. To comment or vote on this idea, please visit VSTA-I-2905 2021 Year-End Vista/Aatrix Transition.
I understand Aatrix charging a fee to e-file and even process and mail W-2's. But our PA 1667 was rejected because of a check box, twice and we were charged to e-file 3 total times? I would like to understand why?
| Company | Miscellaneous Metals Inc. |
| Job Title / Role | Controller/IT Manager |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
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I do agree with this comment. Our overall experience with Aatrix has been very positive, but the additional fee to refile a rejected file, I don't get.