As if this hasn't been bad enough, the envelopes I had to order to go with the new forms are being returned left and right! USPS said the reader doesn't like them because the windows are so close together!
Company | TRI-NORTH BUILDERS, INC |
Job Title / Role | PAYROLL ADMIN/AP |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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I am sorry to hear that the forms and envelopes created mailing issues. This should be reported through Support channels to help us understand where the problem exists and how to correct it. Were your forms/envelopes ordered from Viewpoint Business Forms? Was it a problem with W-2s, 1099s or both? Did you print using Aatrix or Vista?
I agree! I also found that the addresses did not line up with the windows!! I called Vista and was informed that they "guarantee" that the envelopes that they provided would work with the forms with Aatrix.