When a new work order is being filled out, create a pop-up that displays if the work order matches any other 'Open' work order that has the same customer, service site, division, and call type. Could have a control where you only show ones open within x number of days, which would allow you to use this or leave it turned off.
| Company | MMC Corp |
| Job Title / Role | SQL Server BI Developer |
| I need it... | 12 months |
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