Submit Your Suggestions for Vista

Ideaspace topics with the most votes have been moved into the Suggestion Box. If there is a topic missing, please re-enter. Our product team reviews the Suggestion Box items regularly and will provide updates as to status and incorporation into upcoming releases.

Field Service and Dispatch Dashboard type tools for Equipment Module

My position resides almost entirely in that module. I have mobile service techs that service my equipment in multiple states, and Field Service accommodates what I would want to provide for my techs, so I hope somehow, we get this feature available for the Equipment Module.

I would like to be able to provide:

  • Dispatching techs

  • Assigning multiple techs to a work order

  • Attaching job plans (tool list, parts list, work instructions, etc.) to the work order

  • Attaching OEM manuals

  • Inspection forms and/or safety forms

I would like to receive:

  • Notes from the tech

  • Pictures of the work needed/done

  • Clock-in/out of work orders

  • Get live information from the techs

We also have dispatching requests for mobilizing equipment to jobsites in various states. It would be good to have a way of handling those mobilizations with costs associated for transport and handling the transfers from site to site with receiving and inspection results through the Equipment Module.

We currently use Verizon Telematics to track where equipment is and get meter readings. We then must use Excel reports and emails to track the movement of the equipment and condition when that arrives. It would be great to manage that more through the programs that Trimble offers.

  • Guest
  • Jun 15 2022
Company Northwest Rental Equipment
Job Title / Role Maintenance Planner Scheduler
I need it... Yesterday...Come on already
  • Attach files

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

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