Once a surcharge has been posted it cannot be changed. The only option is to add another surcharge line with a zero rate and it SHOULD eliminate the original one. But it will still show up on invoice. This shouldn't be necessary. The dropdown should be available to mark as delete or change rather than being locked.
| Company | United Materials |
| Job Title / Role | Material Sales accountant |
| I need it... | Yesterday...Come on already |
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