Submit Your Suggestions for Vista

Ideaspace topics with the most votes have been moved into the Suggestion Box. If there is a topic missing, please re-enter. Our product team reviews the Suggestion Box items regularly and will provide updates as to status and incorporation into upcoming releases.

Prompt to close Configure Viewpoint Remote Service before Service Pack Install

Install of Vista Service Pack will rollback if Configure Viewpoint Remote Service is open as the install happens. Certain installers prompt to close certain programs before continuing so I wonder if you can add this one to that list.


Below is a sample of install errors that occur.


Try 3 copying C:\Support Folder\Viewpoint Repository\\Updates\ServicePack\ServicePack_22.1\Viewpoint Remote Service to C:\Support Folder\Viewpoint Remote Service\

WARNING: copying RemoteService folder: Could not complete operation on some files and directories. See the Data property of the exception for more details.

System.IO.IOException

C:\Support Folder\Viewpoint Repository\Updates\ServicePack\ServicePack_22.1\Viewpoint Remote Service\Connections.dll The process cannot access the file 'C:\Support Folder\Viewpoint Remote Service\Connections.dll' because it is being used by another process.

C:\Support Folder\Viewpoint Repository\Updates\ServicePack\ServicePack_22.1\Viewpoint Remote Service\ServerConfig.dll The process cannot access the file 'C:\Support Folder\Viewpoint Remote Service\ServerConfig.dll' because it is being used by another process.

C:\Support Folder\Viewpoint Repository\Updates\ServicePack\ServicePack_22.1\Viewpoint Remote Service\ServerConfiguration.dll The process cannot access the file 'C:\Support Folder\Viewpoint Remote Service\ServerConfiguration.dll' because it is being used by another process.

C:\Support Folder\Viewpoint Repository\Updates\ServicePack\ServicePack_22.1\Viewpoint Remote Service\ServerConfig_Host.exe The process cannot access the file 'C:\Support Folder\Viewpoint Remote Service\ServerConfig_Host.exe' because it is being used by another process.

  • Curtis Samuels
  • Aug 3 2022
Company Viewpoint
I need it... 6 months
  • Attach files

Dear Viewpoint Suggestion Box contributor;

We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs. Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.

1515 SE Water Avenue, Suite 300, Portland, OR 97214 |  800.333.3197  | Contact Us | Terms of Use | Privacy | Support Policies

© 2023 Trimble Inc. All Rights Reserved. Viewpoint®, Vista™, Spectrum®, ProContractor™, Jobpac Connect™, Viewpoint Team™, Viewpoint Analytics™, Viewpoint Field View™, Viewpoint Estimating™, Viewpoint For Projects™, Viewpoint HR Management™, Viewpoint Field Management™, Viewpoint Financial Controls™, Vista Field Service™, Spectrum Service Tech™, ViewpointOne™, ProjectSight® and Trimble Construction One™ are trademarks or registered trademarks of Trimble Inc. or its affiliates in the United States and other countries. Other names and brands may be claimed as the property of others.