It would be great if you had a feature to allow you to impersonate a user (for Admin purposes) so you can see the security changes made and make sure they are appropriate. Also, for troubleshooting any other data related issues they have.
| Company | Fire and Safety Protection LLC |
| Job Title / Role | ERP Project Leader |
| I need it... | 6 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
As a support person, I would find this very handy for troubleshooting user complaints.