If you could move the AI/OCR processing of the files up in the process so they are processed automatically when they are received in the email inbox this would greatly improve the value of this feature. With this implemented, the user could add them to a batch and not have to wait for them to be processed, as they would have been pre-processed as soon as they arrive in the inbox. In my opinion, at this point having to wait or return after they are processed significantly reduces the value of the feature.
| Company | Constructive Tech Solutions |
| Job Title / Role | Consultant |
| I need it... | 3 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
Sounds like an effective solution.