It is not currently an option to void prior month Viewpoint ePayments. ePayments are a payment method option in the AP Prior Mnth Payment Reversal program, but per Support, they cannot be reversed. Since ePayments are pulled electronically from bank accounts immediately, the transactions will always be cleared in CM immediately (currently creating a void/payment reversal issue). The workaround is creating a prepaid reversing invoice and an additional invoice to pay. It would greatly streamline the process to enable payment reversals for ePayments when ePayments are returned to us so that it is a clean, efficient process like other voids/payment reversals.
Guest
| Company | Faulconer Construction Company |
| Job Title / Role | Assistant Controller |
| I need it... | Yesterday...Come on already |
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Agreed! It is a common task to have to void checks, and the process for accomplishing a common task should not be convoluted (posting a negative invoice and negative check) just because the check is part of an ePayment batch. AP Prior Mth Payment Reversal and the CM module should recognize the fact that individual sequences within posted and cleared ePayment batches might need to be reversed from time to time and thus should have their own internal workaround to accomplish this more elegantly than the current workaround does.
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