The customer contact information in HQ Contacts used to always transfer to the Work Orders generated in SM Work Orders & stopped after the last update. Some contacts still show, mostly the older accounts. But new or more recent contacts do not. Can you please take a look at this & provide an update? Thank you!
| Company | SVM |
| Job Title / Role | Lead Dispatcher |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.