The software issue 111896 is preventing me from doing my job. Every single time that I post work order, I have to check to make sure that the work order isn't invoiced before I post the batch. If the work order is batched, I am unable to post the invoice in the system to pay. To work around this issue is soooo time consuming, I have to involve other people to get my job done. THIS ISSUE HAS TO BE FIXED ASAP!!
Nichole Stafford
| Company | ACI Northwest, Inc |
| Job Title / Role | Accounts Payable |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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I apologize for the inconvenience and additional work this has caused everyone affected. Note that a fix for this issue is included with Vista 2023 R2 which is currently being updated on cloud customer sites and expected to be completed within the next 2 weeks. It will also be available in a 2023 R1.05 service pack targeted for release later this month. If you are a cloud customer and want to expedite your update, please let Support know.
Just a reminder that Suggestion Box is intended for enhancement requests and software suggestions - support issues should be directed through regular Support channels