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It would be great to have a designated engineer to be part of the migration to the cloud process

We are moving Vista from a remote server to the cloud, as thats what trimble is making us all do. We have the test environment set up, which has just been shooting up error codes anytime anything has tried to be done. Instead of us having a designated team to help with the Migration, we have a "Program Manager" who tells us to log support cases for every error code that pops up. They said it is needed to be done that way for organization purposes. On any other software implementation We have ever done We have received a designated engineer that helps with the implementation process. A one point of contact that can help us immediately, the program manager wont even give out their number for emergencies, they only accept emails

  • Guest
  • Jan 10 2024
  • Not Applicable
VEC - Cloud Deployment
Company D-Line Constructors, Inc.
I need it... Yesterday...Come on already
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  • Admin
    Gary Gilmore commented
    27 Mar 23:09

    I'm sorry to hear your move to the cloud has been such a challenge - thank you for letting us know. I will pass your comments on to our transformation team to ensure the right folks are aware.

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