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Add Rejected Status to Unprocessed Invoices

When a PM or other user in the AP Module rejects an Invoice that is in the "Ready" Status, there is no easy way to indicate or see that the invoice was Rejected other than running a separate report. If it was indicated that it was Rejected, then it could be easily addressed as perhaps it was just routed to the incorrect person. Or at least you can see which ones are truly "Not Ready", "Ready" or have been "Rejected".

  • Guest
  • Nov 15 2024
Company SM Hentges & Sons
I need it... Yesterday...Come on already
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    • Heather Dwyer commented
      21 Apr 16:57

      At present, when an invoice is rejected, it remains in a status that can make it unclear who is responsible for the next step—especially if no changes are made by the approver after rejection. To improve clarity and ownership, I propose that:

      All rejected invoices automatically route back to “Not Ready” status for AP to review and take further action.

      This change would ensure:

      • Clear handoff back to AP for resolution or correction

      • Improved visibility of rejected items in our workflow

      • Reduced risk of delays or invoices remaining in limbo

      • Better tracking of invoice lifecycle and accountability

      This adjustment would also align with how other workflow statuses are handled and make it easier to manage rejections systematically instead of relying on email follow-ups or manual tracking.

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