I set up each maintenance work order as a sequence item within the agreement with a specific description, i.e., JUNE - Quarterly 4 hr. PM. This gives our dispatcher better information to schedule our technicians for the work. However, the Service Type - Site Location Name is what shows in the preview block on the dispatch board which is not helpful. In the hover over feature - the work order description is buried in the middle of the pop-up.
| Company | Harvey W. Hottel, Inc. |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
I don't need to see the site name multiple times in the dispatch preview block on the dispatch board. Other additional information would be of more help.