| Company | Coppola Services, Inc. |
| Job Title / Role | Owner |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
It's not a loophole, it's very useful as clients always change their mind or ask us to modify the claim after we have interfaced it.
If you certify the claim, then it essentially locks it. Or create validation that if it's been interfaced it can't be changed.