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DESCRIPTION OF PROBLEMThere is not a good report for tracking WIP in SM. The customer wants a report to see how much is in WIP.
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Andrew Karr
| Company | ABM Franchising |
| Job Title / Role | SM Mgr/IT Mgr |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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A standard SM WIP report was released in 6.18 - does this meet expectations?
Find a good local programmer and have them make a report for you that gives you exactly what you want. Anyone with Crystal Reporting can do that for you. You will be amazed at what they can do and cheap. The key is to find a good programmer that does not charge more than your lawyer.
Hey Scott; we already do track what is in Service WIP. We created a separate G/L account for Service WIP and then use the SM Work Completed to GL Reconciliation report to track what is in Service WIP. Since that report can summarize by Account, Month, Work Order or Work Completed Level and you can run it for ALL work orders or just OPEN ones it shows you all of the detail that makes up that Service WIP account.
Feel free to email or call me if you want further details on this.
Mike Volan
MATRIX HG, INC.
Office: (925) 567-1251
mvolan@matrixhginc.com