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Email Failure Notification - More Details

When we receive a delivery failure for an invoice sent in SM Billing, it only shows the recipient that did not receive the email.  We have multiple invoices going to the same email address so this really doesn't help.  Need it to reference an invoice #, customer, service site, something more than it currently does.  Or maybe have a flag in the SM Invoice screen to notify you which one failed.

• Guest
• Dec 22 2016
• Likely but not yet planned

Vista Apps / SM - Service Management

Company	HighGrove Partners
Job Title / Role	Controller
I need it...	3 months

• Comments (1)
• Votes (16)

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  Kim Stanford commented

  August 30, 2018 21:26

  Absolutely a need for us as well.  We spend way too much time and money trying to figure out which invoice delivery failed.  At the minimum, the invoice number should be part of the failure notification. 

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