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SM Generate PM Work Orders - Inactive / On Hold Customers

Currently work orders can be created (without warning) using the SM Generate PM Work Orders program for customers that are inactive or on finance hold. This is creating problems for us because work is scheduled / performed before our service team is aware of the issue.

At a minimum there should be a pop up warning to alert the user that the customer is on hold. 

 Thanks for your consideration.

Brian

• Brian Mangan
• Sep 13 2018
• Likely but not yet planned

Vista Apps / SM - Service Management

Company	Dave Jones Inc.
Job Title / Role	IT Manager
I need it...	Yesterday...Come on already

• Comments (1)
• Votes (23)

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  Guest commented

  October 30, 2018 16:52

  this would be huge. We have this happen and it is a extreme inconvenient to have to fix after the fact.

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