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Need to Have Ability to Change the Serviceable Item # on existing without having to re-add as a new serviceable item

Often times a serviceable item is either entered with the wrong number initially, or later down the road we may want to re-number all equipment at a service site if units are added, removed, or replaced.

  • Frank Koszak
  • Nov 1 2016
  • Planned
SM - Service Management
Company ABM Franchising Group
Job Title / Role Accounting Application Specialist
I need it... 12 months
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  • Tim Wallace commented
    February 02, 2023 18:02

    What is the status of this planned fix? We have serviceable items that we labeled incorrectly. For instance, instead of a dehumidifier it says dehuminize. I am sure you can see why this is critical. Our customers are seeing this and we need to fix it. We need to be able to change it so we can keep the history with the equipment.

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  • Guest commented
    August 12, 2019 21:22

    any update on this one ? This is a huge inconvenient that we have to re enter if the ID number changes.

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  • Aleisha Nulty commented
    October 23, 2018 15:29

    Is there an update of when this is going to be implemented? We need this as soon as possible.

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  • Guest commented
    May 03, 2017 15:34

    Any idea on the timeline when this might be implemented?  This is something that would help a lot of our headaches with serviceable item naming.

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