Andrew Karr
| Company | Messer Construction |
| Job Title / Role | AP Mgr |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Check with Steve Haller @ Messer for more details.
retainage is hold code 5 in their case. Once the invoice has been entered and it is determined that there will be no payment of retainage. Have to enter a negative invoice to reverse the charge and then have to go to Clear transactions. That is what I believe is the situation.
I need a clear description of the steps you are going through to understand the issue and what/how the process can be improved. What is the 5 hold code?