Definitely need a report to evaluate profitability of Service Customers with maintenance agreement and work orders - the revenue is on the agreement but the costs are on the work order for agreements. To evaluate the overall margin and profitability and make sound business decisions on agreement renewals one must be able to consider all service work.
| Company | Auburn Mechanical |
| Job Title / Role | Service Operations Manager |
| I need it... | Yesterday...Come on already |
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