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25 Vote

Opening screens go over two monitors

On a system with two monitors, when opening forms such as AP Vendor Master with the attachment lister displayed, the window will extend past the edge of monitor 1 and extend into the second monitor. If the end user manually forces the window to be on the correct monitor, those settings will not save and persist. Multiple forms, including, but not limited to: PR Employees AP Vendor Master, EM Equipment. This issue (83296) has existed since our install of 6.15.7

• Anne Preston
• Oct 13 2020
• Already exists

Other - Miscellaneous

Company	Wellam Constructions
Job Title / Role	Accounts Payable & many other roles
I need it...	Yesterday...Come on already

• Comments (3)
• Votes (25)

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  Anne Preston commented

  January 10, 2021 22:45

  Looks like we might be getting this fixed in the next update. Yay!! https://support.viewpoint.com/s/issues/a6U4N000000l87T/83296

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  Anne Preston commented

  January 06, 2021 22:02

  Hi Gary, This is still happening in 2020 R2.07. It occurs when the attachment lister is turned on, which is all the time for what I do. It has something to do with the restore down and maximise screen options. It also happens when using AP Payment Workfile. Its not just my PC, it happens to all my colleagues as well. Please see video showing it in action.

  https://www.loom.com/share/4e49fcdff45e455a86000cc4251612ca

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  Admin
  Gary Gilmore commented

  December 30, 2020 20:26

  I've been unable to reproduce this behavior in a current (2020 R1 or R2) version and suspect this was cleaned up some time ago.

  You should expect window size and location to be preserved, and then recalled next time you open the form. If this is not happening, please log a case with Support and we will evaluate it as a defect

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