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8 Vote

SM Work Order Work Completed for Inactive Technicians

Currently when Payroll marks a technician as inactive in PR, all of the Work Completed lines on Work Orders for that tech are greyed out and the back office is unable to make any changes. Many times they need to update billable hours or mark as non-billable after the tech is inactive. Currently they have to reach out to PR to have them activated, make all of their updates, and have PR inactivate them again. It would be useful to be able to make changes to the Work Completed lines after the tech is marked inactive.

• Peter Gaynor
• Mar 17 2023

Vista Apps / SM - Service Management

Company	UMC
Job Title / Role	Business Systems Analyst
I need it...	Yesterday...Come on already

• Comments (1)
• Votes (8)

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  Kindra Holmer commented

  March 17, 2023 17:01

  Test vote. This would be SO helpful!

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