Currently when Payroll marks a technician as inactive in PR, all of the Work Completed lines on Work Orders for that tech are greyed out and the back office is unable to make any changes. Many times they need to update billable hours or mark as non-billable after the tech is inactive. Currently they have to reach out to PR to have them activated, make all of their updates, and have PR inactivate them again. It would be useful to be able to make changes to the Work Completed lines after the tech is marked inactive.
Peter Gaynor
| Company | UMC |
| Job Title / Role | Business Systems Analyst |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
Test vote. This would be SO helpful!