Currently we are not allowed to close an SM Work Order with a Trip in the Open status. Using the SM Work Order Close form, we are provided an option to auto-delete open trips. But if we don't want to delete trips and any associated notes/attachments, it would be nice to have the option to automatically change the status of any open trips to a status of completed instead of auto-delete.
Trina Rodriguez
| Company | APG Electric Inc |
| Job Title / Role | Chief Financial Officer |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.