This would be a time saver for the dispatchers as they would not have to move the calls every morning from the previous day.
Guest
| Company | Central Consolidated, Inc. |
| Job Title / Role | Service Billing Specialist/Service Admin |
| I need it... | 1 month |
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The alerts control in the upper right corner of the dispatch board will indicate to the dispatcher if there is any unfinished work for any days prior to the current day.
Clicking this alert will open a form that will allow the dispatcher to review all trips at once. They can then either mark them as complete or roll them forward.
Trips can be rolled forward in mass using the tool.
I think that this is a great idea, but am curious how companies are handling these open calls at this time? We are moving our calls forward every day in order that our dispatcher and service manager can see where their techs are located. Is anyone else handling this differently?